Shipping usually takes 7–15 business days, depending on your location. You'll receive a confirmation email with tracking once your order is on the way.

After your order is processed, we’ll email you a tracking number. You can use it to monitor the delivery status at any time.

Yes, we ship to most countries worldwide. International delivery times may vary depending on customs clearance and local postal services.

We offer 30-day returns from the date of delivery. Items must be unused, in original condition, and include all packaging. Please contact us before returning any item.

We're really sorry to hear that! Please email us at info@zojez.com with your order number and a photo of the damaged item. We’ll arrange a replacement or a refund.

If your order hasn’t been processed yet, we’ll be happy to update or cancel it. Please contact us within 12 hours of placing your order for the best chance of making changes.